Last updated: 25 December 2025

72 Shop India par hum ye ensure karne ke liye committed hain ki aapka shopping experience sabse behtar rahe. Order dene se pehle kripya hamari Return aur Refund Policy dhyaan se padhein.

Koi Return ya Exchange Nahi

Hamare products food items hain, aur apne customers ki health wa safety ko dekhte hue, order deliver ho jaane ke baad hum koi bhi return ya exchange accept nahi kar paate. Ye rule saare customers ke liye hamare products ki safety, hygiene aur quality banaye rakhne ke liye sakhti se laagu hai.

Hum aapki samajhdari ki kadar karte hain aur ashwast karte hain ki har order hamari facility se nikalne se pehle sabse unche standards par dhyaan se jaancha, pack aur dispatch kiya jaata hai.

Exceptions – Galat Item ya Na-Pahunche Orders

Hum samajhte hain ki kabhi-kabhi dikkatein aa sakti hain. Neeche di gayi exceptional situations mein hum poora refund de sakte hain ya bina kisi extra cost ke order dobara bhej sakte hain:

Galat Item Bheja Gaya
Agar aapko order kiye gaye saaman se alag product mila hai, to kripya delivery ke 48 ghante ke bhitar apne order number aur mile hue item ki photo ke saath humse contact karein. Hamari team aapke case ka review karke jald hi refund ya replacement ki vyavastha karegi.

Order Deliver Nahi Hua
Agar aapka order expected timeframe ke bhitar deliver nahi hua aur hamare courier partner dwara use lost ya undelivered confirm kar diya gaya hai, to hum ya to aapka order dobara bhejenge ya poora refund jaari karenge.

Dikkat ki Jaankari Kaise Dein

Agar aapko lagta hai ki aapka order upar bataye gaye exceptions ke tehat refund ya replacement ke yogya hai, to kripya ye steps apnaayein:

1. Expected ya actual delivery date ke 48 ghante ke bhitar humse contact karein.
2. Apna Order Number batayein.
3. Dikkat saaf-saaf batayein — galat item mila ya order deliver nahi hua.
4. Agar laagu ho to item ki photo saath bhejein.
5. Hamari team 2 working days ke bhitar solution ke saath jawab degi.

Refund Processing

Approve kiye gaye refunds 5–7 working days ke bhitar process kiye jaayenge aur kharidari ke samay use kiye gaye original payment method mein hi wapas bheje jaayenge. Refund mein lagne wala samay aapke bank ya payment provider ke hisaab se alag ho sakta hai.

Contact Us

Apne order se jude kisi bhi sawaal ya chinta ke liye hamari website ke Contact Us form ke zariye hamari team se bejhijhak contact karein. Hume aapki madad karke khushi hogi.

Aap hume seedha yahan bhi likh sakte hain: info@72shop.in